Your teammates are guaranteed to have surprising reactions to things that happen in your work environment. How do you recognize it, navigate it, and best support your teammate?

In this video course, you'll learn new methods to unearth what might be behind those surprising emotions, as well as tools (and practice) to help recover when you've messed up.

This course’s homework takes these skills into the real world and helps you apply them to your specific workplace and context.

And as an added bonus, you’ll hear from my friends and former colleagues as they share their own perspectives and help me practice and demonstrate these skills.