Delivering Feedback
Deliver specific, clear feedback that your teammates will actually hear and take action on.
Humans are mostly bad at giving feedback, and we’re also really bad at preparing ourselves to receive it. This is true no matter the situation – we need to have feedback conversations with partners, coworkers, and bosses!
In this video course, you'll work with a piece of real-world feedback and mold it into specific, actionable, and respectful communication.
You'll watch me coach someone through the process of honing and delivering their feedback, and you'll learn how to receive feedback well, too!
This course’s homework takes these skills into the real world and helps you apply them to your specific workplace and context.
What's included?
Captioned videos of Lara teaching and demonstrating these skills with others
Workbook exercises for you to practice the skills throughout the course
Built-in reflection time to solidify what you're learning
Homework to apply these skills to your specific workplace and context
How this works, and what you'll need
Introduction
Observations
Impact
Questions vs. requests
See feedback coaching in action
How to deliver feedback
Receiving feedback